The CCE Working group was first established in 2014 as the ‘Communicating with Communities’ (CWC) working group, in keeping with a global humanitarian commitment towards accountability to affected populations (IASC, 2012). In 2018 the group was re-established as the Communication and Community Engagement working group (CCE WG), following a regional CWC conference in Nairobi. This reflected a progression of the humanitarian agenda from ensuring transparency in humanitarian decision-making towards ‘a participation revolution; involving people receiving aid in making the decisions which affect their lives’ (Grand Bargain, 2016).
The Communication and Community Engagement Working Group works in coordination with the Inter-cluster Coordination Group, providing a forum for the clusters to engage in strategic, collective review of communities’ perceptions of humanitarian aid delivery against the key intersectoral and cluster objectives and adjust the response as needed. The platform also works with partners for assessing and monitoring of community perception on humanitarian assistance through the CCCM satisfaction surveys in the PoC sites and other existing assessment modalities. The Communication and Community Engagement Working Group keeps exploring how best to utilize collated intersectoral and cluster-level AAP data for continued review of the clusters’ progress in delivering humanitarian aid. Through contributions of members with relevant technical expertise, the CCE Working Group works to inform communities’ prioritization of needs to inform technical and strategic decision-making.
The sector wide shift towards finding durable solutions for people affected by disaster in South Sudan requires the CCE Working Group to actively integrate and harmonize community engagement practices across all humanitarian clusters and working groups. It is the conviction of the CCE Working Group that only with a foundation of comprehensive communication and community engagement, will durable solutions to returns, resettlement and integration be achieved.
The CCE working group is an open membership group for the humanitarian community, where NNGOs, INGOs and UN agencies can come together to contribute to best practices on CCE. Members will actively invite and encourage both International and National NGOs to join the WG. The WG will be led by a Chair (IOM), with the CCCM Cluster and Internews as co-chairs. The membership will agree a strategy for inviting new members, in particular NNGOs, on a bi-annual basis. The Chair and co-Chair will be mid-level or senior staff who bring requisite experience, knowledge, and decision-making influence to the table. The terms of reference for the CCE WG will be revised on a bi-annual basis.
IOM
CCCM Cluster and Internews
INGO & UN
REACH, Internews, ADRA, WHH, War Child NL, Solidarités International, DRC, ACTED, SCI, WVI, HI, NRC, CSRF, UNOCHA, UNHCR, IOM, WFP, UNICEF.
As well as ICCG Clusters.
NNGO
Health Link South Sudan (HLSS), Rural Development Action Aid (RDAA), Hold the Child, Green Jinub Development Organisation, Water for South Sudan, Peace Corps Organization (PCO-SS), Hope Restoration South Sudan (HRSS), Nile Hope, Near East Foundation.
Meetings take place monthly, or as called upon by the Chair/co-Chairs and supported by the Secretariat. CCEWG members are welcome to invite guests to the meetings. Emergency meetings may be held on an ad hoc basis, if decided by the chair or co-chair and can be requested by any member of the WG. The Secretariat will help organize meetings (invitations, booking rooms, etc.), and take the minutes in collaboration with Chair and co-Chairs. To do so, the secretary maintains the membership records, with updated membership list.
Due to COVID-19 response in South Sudan, the CCE Working Group is an active member of the Risk Communication and Community Engagement Technical Working Group (RCCE TWG). The CCE Working Group co-leads with UNICEF the Rumor Tracking sub-working group, ensuring rumor analysis and community feedback prevents misinformation throughout the pandemic response in the country. Meetings take place on a weekly basis, all partners involved in community engagement and feedback are welcome to join.
South Sudan
BACKGROUND AND RATIONALE In the context of South Sudan, accountability to affected populations (AAP) remains of paramount importance to the overall humanitarian response, propelled by the twin operational responsibilities to promote a rights-based approach and to improve aid effectiveness…
AAP Brief - REACH - Community Perceptions in South Sudan (2022)
AAP Brief - REACH - Report and executive summary with recommendations (2020)
Community Engagement and Inter-Agency Collaboration across the Humanitarian-Development-Peace (HDP) Nexus in South Sudan - CSRF (2023)
Factsheets
Cellular network coverage maps
Trends in communication preferences and modalities
Ad Hoc Assessments
South Sudan
Juba, 10 December 2024 – Vaccinations have begun in response to a cholera outbreak in South Sudan. Since 28 October 2024, a total of 2555 cases and 32 deaths have been reported, about 37% of them…
South Sudan + 1 more
HIGHLIGHTS In 2025, the children and families of South Sudan are projected to experience increased humanitarian needs, especially as funding gaps to support the UNICEF response in the country have widened. Approximately 9 million people, including 4.9…
South Sudan
Please see the attached infographic.
