Community Engagement and Accountability

The Multi-Sector Needs Assessment (MSNA) 2024 has identified that almost three quarters (73%) of households reportedly did not receive humanitarian assistance in the 12 months prior to data collection in 2024, while that figure was 56%…

Summary The collection, referral, and management of community feedback is a core responsibility of all humanitarian actors. Almost all agencies in Somalia response have complaints and feedback mechanisms. To strengthen and streamline the systematic collection, analysis and…

Rationale AAP means what it says: aid and development actors remain accountable to the people they serve, particularly in times of crisis. In practice, this means we behave ethically towards the communities and people we serve, and…