Accountability to Affected Populations & Communication with Communities
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Terms of Reference (ToR)
ReliefWeb results
Iraq
Iraq: Communication with Communities / Accountability to Affected Populations Working Group - Terms of Reference, adopted on 16 December 2019
A. Context The Inter-Agency Standing Committee (IASC), in its Policy on Protection in Humanitarian Action, “has committed to a system-wide and comprehensive response to conflicts and disasters” and affirms that this “response is driven by the needs…
Dashboards
Complaints and Feedback Mechanisms for Affected Populations
Complaints and Feedback Mechanisms for Affected Populations in Iraq (2021)
General Resources
- Iraq: UNHCR Participatory Assessment for (IDPs/returnees)
- Iraq: UNHCR Participatory Assessment for Refugees
- Iraq: Complaint and Feedback Boxes Leaflet [EN][کوردی][العربية]
- Strengthing AAP and Protection in the Humanitarian Programme Cycle
- Inclusion of Persons with Disabilities in Humanitarian Action
- UNHCR Policy on Age, Gender and Diversity (AGD)
- Inter-Agency Community-Based Complaints Mechanisms/Protection against SEA
PSEA Resources
- Core Principles to Protect from Sexual Exploitation and Abuse
- Complaints Referral Form Sexual Exploitation and Abuse
- Sexual Exploitation and Abuse (SEA) Network Factsheet
- SOPs on Recording and Processing of SEA Complaints
- Iraq Saying No to Sexual Misconduct-1
- Iraq Saying No to Sexual Misconduct-2
- Iraq Saying No to Sexual Misconduct-3
- Awareness video on PSEA in the context of Covid-19 Vaccine [With Subtitles]
- Awareness video on PSEA in the context of Covid-19 Vaccine
- Awareness video on PSEA in the context of Covid-19 Vaccine [Arabic]
- Awareness video on PSEA in the context of Covid-19 Vaccine [Kurdish]
- PSEA Iraq Process Flow
- Iraq PSEA Network ToRs
Important links
- Training: Humanitarian Leadership Academy, CDAC Network “Communication is Aid”
- WHO Health Alert brings COVID-19 facts to billions via WhatsApp [AR] [EN]
- IFRC, COVID-19 Risk communication and Community Engagement (RCCE) resources
- TWB, Countries with lower literacy levels need different COVID-19 communication strategies
- BBC Media Action, Covid-19: Guide to community engagement at a distance
- SPHERE Standards and COVID-19
- WHO, When to Use a Mask to Prevent COVID-19, Arabic
- WHO, Busting myths about COVID-19, Arabic
- WHO, How to Prevent COVID-19, Arabic video page
- UNHCR Iraq, Help page for Refugees and Asylum-Seekers – AR, EN, Sorani Kurdish
- WHO, Busting myths about COVID-19, English
- COVID-19 and dealing with fake news and stress related to heavy media coverage (animated videos): Colloquial Iraqi Arabic | Kurdish Sorani | Kurdish Bahdini
COVID-19 Resources
- Social stigma associated with COVID-19
- Common Questions about COVID-19 [EN] [العربية] [کوردی]
- Safe Ramadan practices in the context of the COVID-19
- Interim Guidance: Gender Alert for COVID-19
- Interim Technical Note: Protection from SEA during COVID-19 Response [EN, AR]
- Covid-19: Guide to community engagement at a distance
- Mental health and psycho social considerations during the COVID-19 outbreak
- Risk Communication and Community Engagement (RCCE) Action Plan Guidance COVID-19 Preparedness and Response
- COVID-19, Focus Group Discussion Guide for Communities
- New Coronavirus Risk Communication and Community Engagement Strategy
- Link to COVID-19 Response Mapping Document
Key Messages
Key Contacts
Salahaldeen Abdulrahman
AAP/CwC Working Group Co-Chair, UNHCR
Email: abdulras@unhcr.or