Help | ReliefWeb Response

ReliefWeb Response: Guide for Managers

Prefer a print manual? Find a summary of the RW Response documentation in the ReliefWeb Response: Guide for Managers (Version en français)

Setting up a new operation? See your guide on how to "Set Up a New Operation in 10 Easy Steps"

Register as a new user

Only individuals needing access to edit an operation should register as a user with the platform.

Register as a user on ReliefWeb Response

On the ReliefWeb Response frontpage, click "Log in" in the top right corner of the page.
Choose your Login option.
Enter your login credentials.
You will be redirected back to ReliefWeb Response.
Contact a manager of the operation/cluster with a request to be added as a manager.

All Help Videos

Check out all help videos in a single playlist. Topics covered include how to add dashboards, edit pages and add new managers.

Need more help? Let us know: support@unocha.org

Add Reports, Maps and Infographics

Adding new Content
The easiest way to submit content (reports, assessments, meeting minutes, contact lists, maps & infographics) is to send it via email to submit@reliefweb.int or use our ReliefWeb Submit service for UN partners.

If you are sending multiple files, make sure their size does not exceed 25MB. If you are sending several large files, consider sending multiple emails to submit.
If a single attachment is larger than 25MB, contact submit@reliefweb.int to see the best way for sharing it.

Content will then appear on the feed on your site. You can also feature content by adding it directly to an operation and/or cluster page.

Fixing errors... how can I do it?

Mistakes happen! Sometimes you need to correct a report or map that has already been published ReliefWeb. If you used ReliefWeb Submit you can replace the file yourself, otherwise send an email to submit@reliefweb.int with the corrected version of the file and ask the ReliefWeb team to replace it. The content URL will remain the same, and the change will be automatically updated on your RW Response page.

Edit an Operation, Cluster or Working Group

How to Edit an Operation

Learn the basics of managing and editing a country or regional operation.

How to Edit a Cluster or Working Group

Learn the basics of managing and editing a cluster or working group.

Add New Managers

Add an operation manager

After you have logged in, navigate to your site and add new managers by simply going to the "Members" tab in your edit bar.

Add a cluster or working group manager

After you have logged in, navigate to your site and add new managers by simply going to the "Members" tab in your edit bar. Adding a member at the cluster level gives access to editing the entire cluster and all related pages.

Highlight Key Documents

Adding a Document from ReliefWeb

Adding a single document from ReliefWeb is easy - all you need is the link.

Adding a Document Feed from ReliefWeb

Adding a document feed from ReliefWeb is easy - all you need is the link to the search results.

Update the Calendar of Events

Calendar: Add a New Event

RW Response uses a tool called TeamUp to manage events. To access a calendar all you need is Internet access – no registration, no user accounts, no fuss. This tutorial shows you how to edit an event to a calendar.

Calendar: Edit an Event

RW Response uses a tool called TeamUp to manage events. To access a calendar all you need is Internet access – no registration, no user accounts, no fuss. This tutorial shows you how to add a new event to a calendar.

Add a Dashboard

Add an Interactive Dashboard

Instructions on how to add an interactive dashboard such as PowerBI or Tableau

Need more help? Contact Us!

Get in touch with the Support Team at support@unocha.org